Wednesday 8 May 2013

3 must-do steps to recover from a phishing scam

Phishing scams continue to fool even digitally savvy people.

It's a sinking feeling, when you realized you've been had by a phishing scam. In the frenetic digital world we live in, it can happen to anyone.

So you've clicked on a link that now seems very suspicious. You're concerned that the bad guys may be in control of your computing device. Or perhaps you've typed some account information into a web form , and you're having second thoughts about the authenticity of the form.

Recovering will require work. Here are three things you can do if you believe you've fallen prey to a phishing scam delivered by e-mail, a social media posting or even a phone call.

1. Update and scan: If you have clicked on or downloaded anything that might infect your system, then make sure you install or update anti-virus software and run a full scan of your system.

2. Contact credit agencies.
If you have disclosed any personal information or you're worried your account may have been accessed, you can place an alert with any one of the three major credit bureaus signals to potential creditors that you could be a victim of identity theft.

3. Update account logons.
If you have reason to believe that any of your email or social media accounts are compromised make sure you change the passwords immediately.


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